Full repayment:
- If the reservation is cancelled at least 60 days in advance of the arrival date, a full refund of the full amount paid will be made.
Partial repayment:
- If the reservation is cancelled at least 30 days in advance of the arrival date, the deposit paid minus €30 booking fee will be refunded.
No refund:
- For cancellations made less than 30 days in advance of the arrival date, the full amount must be paid.
Notes:
- The cancellation deadline is calculated from midnight (Italian time) on the day the written notice of cancellation is sent.
- In case of no-show or early departure, no refund will be made.
- These cancellation policies are subject to change. For the latest information, please check our website or contact the facility directly.
Example of cancellation notice:
To cancel a reservation, written notice must be sent by email to [insert email address]. The communication must contain the guest's name, reservation number, and arrival date.
Important:
- It is advisable to keep a copy of the cancellation notice just in case.
- If you have any concerns or questions, please feel free to contact the facility.